About
Dedicated and detail-oriented professional with academic training in Laboratory Technology, Physics, and Materials Science, complemented by practical experience in operations, customer relations, and problem-solving across diverse sectors. Possesses a strong foundation in scientific research, laboratory procedures, data analysis, and technical reporting. Currently advancing expertise in Data Science through the 3MTT programme, with hands-on skills in Python, Power BI, Tableau, and data-driven decision-making. Recognized for analytical thinking, adaptability, and a commitment to continuous learning. Eager to contribute scientific knowledge, technical competence, and innovative solutions to organizations focused on research, technology, engineering, and sustainable development.
Work
Fidelity Bank
|Agent Field Officer (AFO)
Lagos, Lagos State, Nigeria
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Summary
Managed agency banking operations, agent training, and compliance to drive market penetration and transaction volume for Fidelity Bank.
Highlights
Conducted market mapping and feasibility assessments to support expansion.
Onboarded and trained agents on agency banking products, expanding market reach.
Trained agents on POS operations, transactions, and dispute resolution.
Monitored transaction volumes and liquidity levels to ensure smooth operations and uninterrupted service delivery.
Ensured compliance with KYC and AML regulations during field operations.
Avon HealthCare Ltd.
|Direct Sales Agent
Lagos, Lagos State, Nigeria
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Summary
Drove health plan sales and managed client relationships to achieve and exceed sales targets for Avon HealthCare Ltd.
Highlights
Promoted and sold health insurance plans to individuals, families, and businesses.
Built strong client relationships by addressing inquiries and streamlining applications.
Played an active role in driving sales performance and market expansion.
Coscharis Mobility Limited (SIXT)
|Rental Sales Agent
Lagos, Lagos State, Nigeria
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Summary
Provided exceptional customer service and managed rental operations, ensuring customer satisfaction and efficient service delivery for Coscharis Mobility Limited.
Highlights
Delivered exceptional customer service by greeting clients, understanding needs, and providing comprehensive rental information.
Processed reservations and payments efficiently via phone, online, and in-person channels.
Conducted vehicle inspections with customers to ensure quality and satisfaction.
Prepared rental agreements, managed documentation, and resolved customer concerns.
Uyo Capital City Development Authority (UCCDA)
|Front Desk Officer (NYSC)
Uyo, Akwa Ibom State, Nigeria
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Summary
Managed front desk operations, facilitated public inquiries, and maintained records to support administrative efficiency during national service at UCCDA.
Highlights
Served as the primary point of contact for visitors, providing information and guidance.
Assisted with permit applications and documented public complaints on infrastructure and building code violations.
Maintained accurate records of visitors, inquiries, and complaints to support operations.
Raha Medical Laboratories
|Laboratories Assistant (Industrial Training)
Lagos, Lagos State, Nigeria
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Summary
Supported laboratory operations through sample management and equipment maintenance at Raha Medical Laboratories.
Highlights
Collected, labelled, and stored patient samples in compliance with laboratory protocols.
Cleaned, sterilized, and maintained lab equipment to ensure a safe and efficient working environment.
Education
Miva Open University
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Bachelor of Science (BSc)
Data Science
Kwara State University, Malete, Ilorin
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Bachelor of Science (BSc)
Physics and Material Science
Grade: Second Class Upper
Federal Polytechnic, Ado-Ekiti, Ekiti State
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Higher National Diploma (HND)
Physics/Electronics
Grade: Distinction
Kwara State Polytechnic, Ilorin, Kwara State
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National Diploma (ND)
Science Laboratory Technology
Grade: Upper Credit
Languages
English
Certificates
Nigeria Institute of Science Laboratory Technology (NISLT)
Issued By
Nigeria Institute of Science Laboratory Technology
Computer Professional Registration Council of Nigeria (CPN)
Issued By
Computer Professional Registration Council of Nigeria (CPN), Ado Poly Venture Limited
Certificate of Health, Safety, Security, and Environmental Professional (HSSE)
Issued By
Professional (HSSE)
Skills
Data Science & Analytics
Data Science, Python Programming, NumPy, Pandas, Matplotlib, Seaborn, Data Manipulation, Data Analysis, Data Visualization, Statistical Data Analysis (Descriptive, Inferential), Excel (Formulas, Formatting, Power Query), Power BI, Tableau.
Sales & Business Development
Sales Performance, Digital Marketing, Market Mapping, Feasibility Checks, Client Relationship Management, Product Promotion, Sales Targets, Customer Service, Rental Agreements.
Laboratory & Technical Support
Laboratory Technology, Sample Collection, Sample Storage, Equipment Maintenance, Sterilization Protocols, Quality Control, Medical Protocols.
Professional & Soft Skills
Exceptional Communication (Verbal & Written), Multitasking, Organizational Proficiency, Problem-solving, Critical Thinking, Adaptability, Collaboration, Time Management, Strong Work Ethic, Interpersonal Skills, Teamwork, Career Management, Employability Skills, Personal Branding, Networking, Professional Conduct, Integrity, Ethical Decision-making, Analytical Skills, Evaluative Skills.